Use of this website
By using this web site you agree to be bound by these terms and conditions. Although the terms and conditions shown on this web site may change from time to time without notice, it is only those terms and conditions in force at the time you use this website that are relevant to you.
Please note that all information shown on this web site may change at any time without notice. The availability of products or events shown or referred to on this web site is subject to change, delay or cancellation due to out of stock issues and freight delays.
The information on this site is only intended to be of a general nature – detailed particulars can be obtained by contacting us.
Limitation of liability
This web site is operated by Never Never Distilling Co. Pty Ltd. As far as is permitted by law, you agree when you use this web site to indemnify and release Never Never Distilling Co. Pty Ltd in respect of any claims, loss or damage incurred as a result of any error, omission or misrepresentation in this web site. Never Never Distilling Co. Pty Ltd reserves the right to refuse any purchase order made via this website.
Never Never Distilling Co. Pty Ltd does not promise that this site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. This site and its content are provided on an “as is” and “as available” basis without representations and warranties of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement or accuracy. Never Never Distilling Co. Pty Ltd also assumes no responsibility, and shall not be liable for any such damages caused by viruses or other forms of contamination or destructive features that may affect your computer equipment, software, data or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, text, images, video or audio from the site or any linked sites.
Product dispatch and deliveries policy
Deliveries will be dispatched from Never Never Distilling Co. Pty Ltd within 10 working days of order and payment processing unless the product is marked as “pre-sale” or out of stock, in which case it will be dispatched when available. Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Never Never Distilling Co. Pty Ltd and may range from overnight to seven days.
Delivery dates or times indicated are approximate only and do not constitute a guarantee of delivery or delivery by such date or time. No time of the essence transaction will be considered unless agreed in writing by Never Never Distilling Co. Pty Ltd. Never Never Distilling Co. Pty Ltd does not guarantee delivery on that date and is not liable for any loss resulting from late delivery. Nor does it guarantee that the ordered or requested quantity of goods is delivered. As a small batch distillery, Never Never Distilling Co. Pty Ltd reserves the right to offer a smaller allocation to its customers than may have been ordered or requested, based on over-subscription of offers.
Deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out-of-date details, Never Never Distilling Co. Pty Ltd is not liable for incorrect or unclaimed delivery.
Never Never Distilling Co. Pty Ltd offers the opportunity to provide delivery instructions to have goods left at point of delivery. All efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.
To ensure prompt delivery, please provide a telephone number/contact person for the delivery address as we require a signature for all deliveries.
Any deliveries requiring redelivery, or redirection provided by yourself to a new address provided by the recipient may incur an additional charge.
Goods will NOT be delivered to persons under the age of 18 years. Never Never Distilling Co. Pty Ltd may request that the person who receives the goods provide satisfactory evidence of proof of age.
Never Never Distilling Co. Pty Ltd must be notified of damage caused to goods during shipping, within 3 days of delivery. To investigate any damage Never Never Distilling Co. Pty Ltd may require photo evidence that damage was caused during transit.
All attempts will be made to ship items in original packaging. There may be instances where the packaging can be damaged in transit. Minor labels markings or scuffing is impossible to avoid in every instance. If you require a product in pristine condition we recommend you visit a supplier directly or contact us directly via our contact page.
Never Never Distilling Co. Pty Ltd has no obligation to arrange for insurance of goods against the risks of carriage.
Product refund, return and replacement policy
The buyer has no right to cancel, or vary, any order for goods after Never Never Distilling Co. Pty Ltd has accepted that order.
If Never Never Distilling Co. Pty Ltd accepts a return of goods from the buyer, any amount payable by Never Never Distilling Co. Pty Ltd to the buyer as a result of that return of goods is not payable in cash by Never Never Distilling Co. Pty Ltd to the buyer, but may only be applied in reduction of the price payable by the buyer to Never Never Distilling Co. Pty Ltd for future goods sold by Never Never Distilling Co. Pty Ltd to the buyer, unless otherwise agreed in writing by Never Never Distilling Co. Pty Ltd. Such occasions could be considered where a bottle may have a faulty seal or become damaged in transit. Should a product arrive with such issues (and due to no fault of the purchaser) please contact Never Never Distilling Co. Pty Ltd.
Intellectual property rights
Copyright and other intellectual property rights in respect of this web site are owned by Never Never Distilling Co. Pty Ltd, its affiliates, corporate partners or licensors, unless expressly indicated to the contrary.
You may download, store in cache, display, print and copy material in a complete and unaltered form for your own personal, non-commercial use provided that you:
• Keep intact all copyright and trademark notices (set out below); &
• Do not use the material in any manner that suggests an association with any of our products, services or brands.
Provided the above conditions are followed, you may use the material on this web site for the purpose of research or study, provided your use is fair. It is deemed fair to reproduce no more than 10% of the number of words on this web site and to only use the material for class use or assessment.
You may not otherwise copy, reproduce, alter, distribute or display the material on this web site in any way without our prior written permission. Breach of this may render you liable at law for criminal and/or civil penalties. Our website content is protected by intellectual properly laws and you are not permitted to make any unauthorized use of its contents.
The trademarks that appear on this site are trademarks of Never Never Distilling Co. Pty Ltd, its related bodies corporate or other affiliates.
Other trademarks displayed on this website are trademarks of their respective owners. Nothing contained on this website should be construed as granting any license or right of use of any trademark displayed on this website in the absence of written consent from Never Never Distilling Co. Pty Ltd, its related bodies corporate, or the relevant affiliate or the third party owner of the trade mark.
Never Never Distilling Co. Pty Ltd may vary these terms and conditions at any time. Any variations become effective upon posting. By continuing to use this website following a variation of the terms and conditions, you consent to be bound by the varied terms and conditions.
Third party links
This web site may contain hyperlinks and other pointers to web sites operated by third parties. These linked web sites are not under the control of Never Never Distilling Co. Pty Ltd and Never Never Distilling Co. Pty Ltd is not responsible for the contents of any linked web site or any hyperlink contained in a linked web site. Never Never Distilling Co. Pty Ltd provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by Never Never Distilling Co. Pty Ltd, its related bodies corporate, affiliates, corporate partners or licensors. You access such websites entirely at your own risk.